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How to resolve black screen when connecting to remote desktop?

"Connection to Remote Desktop" is a method in the Microsoft operating system to have control of a machine remotely, from your office on your home computer for example (by configuring dynamic IP address and ports, previously for this).

The main utility is when we have a computer serving some system and we need to access it remotely to make some adjustment in order to support, backup, update some service, system, etc., avoiding physically moving to the location where the computer is installed.

It turns out that it doesn't always work as expected, and sometimes we come across the following screen:


Use the key combination:

CTRL + ALT + END
This combination within RDP will work as CTRL + ALT + DEL, and then you can open the task manager and have control over the machine again.

22 comments:

  1. show....funcionou legal para mim...obrigado.

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  2. Aqui tbm funcionou! Obrigado e abraços!

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  3. Valeu, me salvou

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  4. obrigado, ja tava querendo reiniciar a toa o servidor.

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  5. Obrigado deu certo tbm na tela travada!

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  6. massa! funcionou assim e o suporte da microsoft tava mandando mexer o registro..

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  7. amigos, basta acessar o usuario administrador ou um usuario com privilegios administrativos e fazer logof de todas as contas conectadas

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  8. Outra dica é pressionar a tevla Ctrl + Esc abrir o gerenciador de tarefas e fazer logoff no usuário

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  9. O problema é que abre o menu iniciard do seu pc ao digitar Ctrl+Esc

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  10. Funcionou aqui. Muito Obrigado!!!

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  11. Funcionou aqui. Valeu mesmo!!!
    Obrigado!

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  12. a pessoa que está tentando conectar ao meu PC continua vendo a tela preta. O que faço?

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  13. Oi e se estou tentando desde o meu celular? Como faço?

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  14. Show
    Funcionou perfeitamente
    Muito obrigada

    ReplyDelete